Participant complains which they didn’t acquire anything. We turned down the criticism because the player failed to respond to our messages and concerns.
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The participant from Bulgaria are not able to obtain his casino account, as a result of a block. Even though it seems as though this concern has long been solved, the criticism was rejected since the player did not reply to our messages and questions.
The player from Bulgaria has experienced various specialized issues even though actively playing. We rejected the grievance because the participant didn't reply to our messages and inquiries.
An initiative we released With all the objective to make a international self-exclusion procedure, which enables vulnerable players to block their access to all on the net gambling options.
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The participant from Bulgaria had skilled a reward retraction from Winbet. He experienced activated a five,000 lv reward and used it to put bets, a few of which have been successful. Having said that, the casino experienced retracted the bonus and canceled the unsettled bets with no clarification.
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The participant from Belarus is dissatisfied he didn’t get the bonus. We don't see this as a valid reason behind penalizing the casino, thus we rejected this grievance.
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